Topic Browsing
Customer e-Satisfaction
This topic currently groups 1 published articles across 1 issues.
Topic coverage
18 active archive topics surfaced from published keywords
Topic Article
Consumer perception about the influence of online retail service quality on e-satisfaction, moderated by purchase volume and perceived value
DVR.Subrahmanya Sastry.T • B. Madhusudhana Rao
Volume 12 Issue 1 · 05 Oct 2017
The Online retailing as a worldwide medium which is rapidly acquiring emphasis as the most advanced purchasing concept. Online purchasing for various consumers is being recognized as an…