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TQM
This topic currently groups 1 published articles across 1 issues.
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Topic Article
Assessing the implementation of TQM in the hospitality industry in Alexandria
Reem Bahaa El Masry • Reham Yassin Hamido • Hala Nabil Hilaly
Volume 10 Issue 1 · 04 Nov 2015
In today’s highly competitive, global marketplace, a company that excels is one that continually strives to identify and focus on factors critical to its customers and improve its processes in order t…