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Customer Satisfaction and Loyalty
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Variables affecting customer behaviour and its effect on commitment towards shopping hubs of Gurgoan city
Makarand Upadhyaya
Volume 11 Issue 3 · 22 Apr 2017
The last decade was a major year for all the retail sectors as the transformation which happened in the various urban centers lead to the birth of organized retail formats with the emergence of mega shopping malls. Thes…