Journal of Business and Retail Management Research
Volume 16 Issue 02 (April 2022)
Issue citation and reference package
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1. Outperforming managers in setting strategic targets by using a novel Computer-Aided Management (CAM) approach
Authors: Jan van de Poll
Published: 01 May 2022
Article URL: https://jbrmr.com/details&cid=568
References: Ahrens, T., & Chapman, C. S. (2006). Doing qualitative field research in management accounting - positioning data to contribute to theory. Accounting, Organizations and Society, 31, 819-841. DOI: 10.1016/j.aos.2006.03.007 Alagaraja, M., & Shuck, B. (2015). Exploring organizational alignment-employee engagement linkages and impact on individual performance: A conceptual model. Human Resource Development Review, 14(1), 17–37. https://doi.org/10.1177/1534484314549455 Bain K K, Firli I, And Tri S (2016) Genetic Algorithm for Optimized Initial Centers K-Means Clustering in SMEs, Journal of Theoretical and Applied Information Technology (JATIT) 90 p 23Davenport, T. H., Libert, B., & Beck, M. (2018). Robo-Advisers are coming to consulting and corporate strategy. Harvard Business Review. Davenport, T. H., Libert, B., & Beck, M. (2018). Robo-Advisers are coming to consulting and corporate strategy. Harvard Business Review. Diamond, I. D., McDonald, J.W., & Shah, I.H. (1986). Proportional hazards models for current status data: application to the study of age at weaning differentials in Pakistan. Demography 23(4), 607-620. DOI: 10.2307/2061354 Donaldson, S. I., & Grans-Vallone, E. J. (2002). Understanding self-report bias in organizational behavior research. Journal of Business and Psychology 17(2), 245-260. Frese, M., & Zapf, D. (1988). Methodological issues in the study of work stress: Objective vs subjective measurement of work stress and the question of longitudinal studies. In: C. L. Cooper, & R. Payne (Eds.), Causes, Coping, and Consequences of Stress at Work (pp. 375-411). Wiley & Sons, Chichester. Guttman, L. (1950). Chs. 2, 3, 6, 8 and 9 in SA Stauffer, L. Guttman, EA Suchman, PF Lazarsfeld, SA Star and JA Clausen. 1950. Studies in Social Psychology in World War II, 4, 46-90. Hassan, S. (2013). The importance of role clarification in workgroups: Effects on perceived role clarity, work satisfaction, and turnover rates. Public Administration Review, 73(5), 716-725. Retrieved February 27, 2021, from http://www.jstor.org/stable/42003000 Hu, J., & Liden, R. C. (2011). Antecedents of team potency and team effectiveness: An examination of goal and process clarity and servant leadership. Journal of Applied Psychology, 96(4), 851–862. https://doi.org/10.1037/a0022465 Ilmudeen, A., Bao, Y., & Alharbi, I.M. (2019). How does business-IT strategic alignment dimension impact on organizational performance measures: Conjecture and empirical analysis. Journal of Enterprise Information Management, 32(3), 457-476. https://doi.org/10.1108/JEIM-09-2018-0197 Kathuria, R., Joshi, M.P., & Porth, S.J. (2007). Organizational alignment and performance: Past, present and future. Management Decision, 45(3), 503-517. https://doi.org/10.1108/00251740710745106 Kircovali, S., & Cemberci, M. (2020). Organizational change capacity: A scale development. Journal of International Trade, Logistics and Law, 6(2), 182-188. Retrieved February 25, 2021, from http://jital.org/index.php/jital/article/view/212 Levene, H. (1960). In Contributions to Probability and Statistics: Essays in Honor of Harold Hotelling, I. Olkin et al. eds., Stanford University Press, pp. 278-292. Olshausen, B. A. (2004). Bayesian probability theory. The Redwood Center for Theoretical Neuroscience, Helen Wills Neuroscience Institute at the University of California at Berkeley, Berkeley, CA. Palthe, J. (2014). Regulative, normative, and cognitive elements of organizations: Implications for managing change. Management and Organizational Studies, 1(2), 59-66. http://dx.doi.org/10.5430/mos.v1n2p59 Plewis, I., & Mason, P. (2007). What works and why: combining quantitative and qualitative approaches in large-scale evaluations. International Journal of Social Research Methodology, 8(3), 185-194. DOI: 10.1080/13645570500154659 Ramezan, M., Sanjaghi, M. E., & Baly, H. R. K. (2013). Organizational change capacity and organizational performance: An empirical analysis on an innovative industry. Journal of Knowledge-based Innovation in China, 5(3), 188-212. https://doi.org/10.1108/JKIC-07-2013-0012 Self, D.R., Self, T., Matuszek, T., & Schraeder, M. (2015). Improving organizational Alignment by enhancing strategic thinking. Development and Learning in Organizations, 29(1), 11-14. https://doi.org/10.1108/DLO-08-2013-0053 Sitkin, S., See, K., Miller, C., Lawless, M., & Carton, A. (2011). The paradox of stretch goals: Organizations in pursuit of the seemingly impossible. The Academy of Management Review, 36(3), 544-566. Retrieved February 27, 2021, from http://www.jstor.org/stable/41319185 Uhlaner, L. M. (2002). The use of the Guttman scale in development of a family business index. (No. H200203). EIM Business and Policy Research. van de Poll, JM (2018) Ambition patterns in strategic decision-making, Doctor of Philosophy, Industrial Engineering and Innovation Sciences, Bilthoven. van de Poll, JM, (2021) An Alternative to the Likert Scale When Polling Employees. The international journal of business & management. van der Hoek, M., Groeneveld, S., & Kuipers, B. (2018). Goal setting in teams: Goal clarity and team performance in the public sector. Review of Public Personnel Administration, 38(4), 472–493.  https://doi.org/10.1177/0734371X16682815.
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2. The role of knowledge management capabilities in the performance of Botswana water utilities corporation
Authors: Mzwinila; K.C Okharedia; A.A. Lekunze, J.N.
Published: 01 May 2022
Article URL: https://jbrmr.com/details&cid=569
References: Abusweilem, M. & Abualoush, S. (2019). The impact of knowledge management process and business intelligence on organizational performance. Management Science Letters, 9: 2143–2156. Alavi, M. & Leidner, D. (2001). Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues. MIS Quarterly, 25: 107-136. Barachini, F. (2009). Cultural and social issues for knowledge sharing. Journal of Knowledge Management, 13: 98-110. Bratianu, C. & Orzea, I. (2010). Organizational knowledge creation. Management, Marketing Challenges for Knowledge Society, 5(3): 41-62. Centre for Applied Research and Department of Water Affairs. (2013). Environmental- Economic Accounting for Water in Botswana: Detailed accounts for 2010-11 and 2011-12 and General Trends 1993-2010. Gaborone: WAVES. Chiu, C. & Chen, H. (2016). The study of knowledge management capability and organizational effectiveness in Taiwanese public utility: the mediator role of organizational commitment. SpringerPlus 5: 1-34. Creswell, J. (2009). Research Design: Qualitative, Quantitative, and Mixed-Method Approaches. 3rd edition. Thousand Oaks: Sage Donate, M. & Pablo, J. (2014). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68: 360-370. Gold, A., Malhotra, A. & Segars, A. (2001). Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems, 18(1): 185–214. Guvernator, G. & Landaeta, R. (2020). Knowledge transfer in municipal water and wastewater organizations. Engineering Management Journal, 1-11. Krejcie, R.V. and Morgan, D.W. (1970). Determining sample size for research activities, Educational and Psychological Measurement, 30, pp. 607-10. Lee-Kelley, L., Blackman, D. & Hurst, J. (2007). An exploration of the relationship between learning organizations and the retention of knowledge workers. The Learning Organization, (14)3: 204-221. Muthuveloo, R., Shanmugam, N. & Teoh, A. (2017). The impact of tacit knowledge management on organizational performance: Evidence from Malaysia. Asia Pacific Management Review, 22(4): 192-201. Mvulirwenande, S., Wehn, U., Netto, C., Johnson, M., Uwamariya, A. & Sanz, M. (2016). Knowledge Management of WOPping Water Operators: Case studies in Brazil, Uganda and Kenya. Conference: International Forum on Knowledge Asset Dynamics. Dresden. Nonaka, I. & Toyama, R. (2007). Strategic Management as Distributed Practical Wisdom (Phronesis). Industrial and Corporate Change, 16: 371-394. Nyandoro, M. (2013). Water resource management perspectives in Botswana: A contrast between the colonial and the post-colonial periods up to 2010. Accra: United Nations University Institute for Natural Resources in Africa. Nyandoro, M. (2018). A State and Corporate Undertaking in Water Supply and Management in Botswana, 1966-2014. Botswana Notes and Records, 50: 97-111. Sadeghi, A. & Rad, F. (2018). The role of knowledge-oriented leadership in knowledge management and innovation. Management Science Letters, 8: 151–160. Sandelin, S., Hukka, J. & Katko, T. (2019). Importance of knowledge management at water. Public Works Management & Policy, 1–17. Sayyadi, M. (2019). What an effective leadership of knowledge management impacts organizational performance. Business Information Review, 36(1): 30-38. Setlhogile. T & Harvey. R. (2015). Water Governance in Botswana. South African Institute of International Affairs, Policy Briefing 144. United Nations Development Programme. (2012). Water Policy Brief Reflecting on the Challenges of Attaining a Green Economy for Botswana. New York: UNDP. United Nations. (2020). Ensure availability and sustainable management of water and sanitation for all. [Online]. Available: https://sdgs.un.org/goals/goal6 [Accessed 17 April 2021]. Water Utilities Corporation. (2018). 2017/2018 Annual Report. Gaborone: Water Utilities Corporation. Water Utilities Corporation. (2020). 2019/2020 Annual Report. Gaborone: Water Utilities Corporation. World Bank. (2017). Project appraisal document on a proposed loan in the amount of US$145.5 million to the Republic of Botswana for a Botswana emergency water security and efficiency project. Washington: World Bank. Zack, M., McKeen, J. & Singh, S. (2009). Knowledge management and organizational performance: an exploratory analysis. Journal of Knowledge Management, 13(6): 392-409.
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3. Evolving human resource management processes and interventions as the new paradigms shaped by entrepreneurship, knowledge management, social network analysis’
Authors: Sarat Chandra Das
Published: 01 May 2022
Article URL: https://jbrmr.com/details&cid=570
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4. How Anheuser-Busch InBev is tackling the top challenges of Category Management for modern offline retail channel
Authors: Nidhin VC; Rahul Prakash
Published: 01 May 2022
Article URL: https://jbrmr.com/details&cid=571
References: McFadden, Train, Tye (1978). An Application of Diagnostic Tests for the Independence from Irrelevant Alternatives Property of the Multinomial Logit Model, Transportation Research Record Journal of the Transportation Research Board Guadagni PM, Little JDC (1983). A logit model of brand choice calibrated on scanner data. Marketing Science Wierenga B (2008). Handbook of Marketing Decision Models, International Series in Operations Research and Management Science, Vol. 121 (Springer, New York) Talluri, K. and van Ryzin, G. (2004). ‘Revenue management under a general discrete choice model of consumer behavior’, Management Science ML Fisher, R Vaidyanathan (2009). An algorithm and demand estimation procedure for retail assortment optimization JM Davis, G Gallego, H Topaloglu (2014). Assortment optimization under variants of the nested logit model- Operations Research TL Urban (1998). An inventory-theoretic approach to product assortment and shelf-space allocation - Journal of Retailing H Hwang, B Choi, G Lee (2009). A genetic algorithm approach to an integrated problem of shelf space design and item allocation   Computers & Industrial Engineering R Chen, H Jiang (2017). Capacitated assortment and price optimization for customers with disjoint consideration sets - Operations Research Letters F Bernstein, S Modaresi, D Sauré (2019). A dynamic clustering approach to data-driven assortment personalization- Management Science Feldman, A Paul, H Topaloglu (2019). Assortment optimization with small consideration sets - Operations Research ML Fisher, R Vaidyanathan (2012). Which Products Should You Stock? Harvard Business Review, November 2012 Fishburn, Peter C. (1970). Utility Theory for Decision Making. Huntington, NY: Robert E. Krieger
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5. The unexpected business case of answering a questionnaire on organizational transformation
Authors: Jan van de Poll; Yang Yong; Marissa Miller
Published: 01 May 2022
Article URL: https://jbrmr.com/details&cid=572
References: Ahrens, T., & Chapman, C. S. (2006). Doing qualitative field research in management accounting - positioning data to contribute to theory. Accounting, Organizations and Society, 31, 819-841. DOI: 10.1016/j.aos.2006.03.007 Barr, C. D., Spitzmuller, C., & Stuebing, K. K. (2008). Too stressed out to participate. Examining the relation between stressors and survey response behavior. Journal of Occupational Health Psychology, 13(3), 232-243. https://doi.org/10.1037/1076-8998.13.3.232 DOI: 10.1037/1076-8998.13.3.232 Croteau, A., Dyer, L., & Miguel M. (2010). Employee reactions to paper and electronic surveys: An experimental comparison. IEEE Transactions on Professional Communication, 53(3), 249-259. Diamond, I. D., McDonald, J.W., & Shah, I.H. (1986). Proportional hazards models for current status data: application to the study of age at weaning differentials in Pakistan. Demography 23(4), 607-620. DOI: 10.2307/2061354 Donaldson, S. I., & Grans-Vallone, E. J. (2002). Understanding self-report bias in organizational behavior research. Journal of Business and Psychology 17(2), 245-260. Falconer, D. J., & Hodgett, R. A. (1999). Why executives don't respond to your survey. In P. Yoong, B. Hope (Eds.), Proceedings of the 10th Australasian Conference on Information Systems: 1-3 December 1999 (pp. 279-285). School of Communications and Information Management. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.2.5712&rep=rep1&type=pdf Fauth, T., Hattrup, K., Mueller, K., & Roberts, B. (2013). Non-response in employee attitude surveys: A group-level analysis. Journal of Business and Psychology, 28(1), 1-16. https://doi.org/10.1007/s10869-012-9260-y DOI: 10.1007/s10869-012-9260-y Foster Thompson, L., & Surface, E. A. (2007). Employee surveys administered online: Attitudes toward the medium, non-response, and data representativeness. Organizational Research Methods, 10(2), 241-261. https://doi.org/10.1177/1094428106/294696 Frese, M., & Zapf, D. (1988). Methodological issues in the study of work stress: Objective vs subjective measurement of work stress and the question of longitudinal studies. In: C. L. Cooper, & R. Payne (Eds.), Causes, Coping, and Consequences of Stress at Work (pp. 375-411). Wiley & Sons, Chichester. Guttman, L. (1950). Chs. 2, 3, 6, 8 and 9 in SA Stauffer, L. Guttman, EA Suchman, PF Lazarsfeld, SA Star and JA Clausen. 1950. Studies in Social Psychology in World War II, 4, 46-90. Haas, M. R., & Hansen, M. T. (2007). Different knowledge, different benefits: Toward a productivity perspective on knowledge sharing in organizations. Strategic Management Journal, 28(11), 1133­1153. https://doi.org/10.1002/smj.631 DOI: 10.1002/smj.631 Hodson, T., Schwartz, J., van Berkel, A., & Otten, I. W. (2014). The overwhelmed employee: Simplify the work environment. In J. Schwartz, J. Bersin, & B. Pelster (Eds.), Global human capital trends 2014: Engaging the 21st-century workforce (pp. 97-102). Deloitte University Press. Kang, Y., Kim, S., & Chang, G. (2008). The impact of knowledge sharing on work performance: An empirical analysis of the public employees' perceptions in South Korea. International Journal of Public Administration, 31(14), 1548-1568. Kelly, E.L., & Moen, P. (2020). Overload: How good jobs went bad and what we can do about it. Princeton University Press. Kronos. (2016). The employee burnout crisis [White Paper]. Kronos Incorporated.  https://www.kronos.com/resources/employee-burnout-crisis Oye, N. D., Salleh, M., & Iahad, N. A. (2011). Knowledge sharing in workplace: Motivators and demotivators. International Journal of Managing Information Technology, 3(4), 71-84. Perlow, L. A., Hadley, C. N., & Eun, E. (2017). Stop the meeting madness: How to free up time for meaningful work. Harvard Business Review, 95(4), 62-69. Product #: R1704C-PDF-ENG Pfeffer, J. (2018). Dying for a paycheck: How modern management harms employee health and company performance and what we can do about it. HarperCollins Publishers. Plewis, I., & Mason, P. (2007). What works and why: combining quantitative and qualitative approaches in large-scale evaluations. International Journal of Social Research Methodology, 8(3), 185-194. DOI: 10.1080/13645570500154659 Poleacovschi, C., Javernick-Will, A., & Tong, T. (2017). The link between knowledge sharing connections and employee time savings: A social network analysis. Construction Management and Economics, 35(8-9), 455-467. DOI: 10.1080/01446193.2017.1287414 DOI: 10.1080/01446193.2017.1287414 Robinson, B. (2019). Two-thirds of workers experienced burnout this year: How to reverse the trend in 2020. Forbes. https://www.forbes.com/sites/bryanrobinson/2019/12/08/two-thirds- of-workers-experienced-burnout-this-year-how-to-reverse-the-trend-in-2020/?sh=7436751a7974 Rogelberg, S. G., Luong, A., Sederburg, M. E., & Cristol, D. S. (2000). Employee attitude surveys: Examining the attitudes of noncompliant employees. Journal of Applied Psychology, 85(2), 284­293. https://doi.org/10.1037/0021-9010.85.2.284 DOI: 10.1037/0021-9010.85.2.284 Rose, D. S., Sidle, S. D., & Griffith, K. H. (2007). A penny for your thoughts: Monetary incentives improve response rates for company-sponsored employee surveys. Organizational Research Methods, 10(2), 225-240. Saleh, A., & Bista, K. (2017). Examining factors impacting online survey response rates in educational research: Perceptions of graduate students. Journal of Multidisciplinary Evaluation, 13(29), 63-74. https://journals.sfu.ca/jmde/index.php/jmde_1/article/view/487https://journals.sfu.ca/jmde/index.php/jmde_1/article/view/487 Uhlaner, L. M. (2002). The use of the Guttman scale in development of a family business index. (No. H200203). EIM Business and Policy Research. Van de Poll, J. M. (2021). An Alternative to the Likert Scale When Polling Employees. International Journal of Business and Management, 9(5), 239-244. Van de Poll, J. M. (2018). Ambition patterns in strategic decision-making, Doctor of Philosophy, Industrial Engineering and Innovation Sciences, Bilthoven. Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115-131. https://doi.org/10.1016/j.hrmr.2009.10.001 DOI: 10.1016/j.hrmr.2009.10.001 Wolfe, C., & Loraas, T. (2008). Knowledge sharing: The effects of incentives, environment, and person. Journal of Information Systems, 22(2), 53-76.
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6. Do the organizational proficiencies dominate in innovation and can manage the major factors of innovation? A Systematic Literature Review of Last 5 Decades
Authors: Mohammad Nazmi Newaz; Palto Datta; Raju Mohammad Kamrul Alam
Published: 01 May 2022
Article URL: https://jbrmr.com/details&cid=573
References: ABBOT, C., JEONG, K. & ALLEN, S. 2006. The economic motivation for innovation in small construction companies. Construction Innovation, 6, 187-196. ABDUL HAMID, N. & ABD. RAHMAN, A. A systematic literature review on the success factor of innovation commercialization performance.  International Symposium on Technology Management and Emerging Technologies (ISTMET 2014), 2014 Bandung, Indonesia. Institute of Electrical and Electronics Engineers Inc., 199-204. ALADWAN, S. A. & ALSHAMI, S. I. 2021. The impact of service excellence and service innovation on organisational reputation: quantitative evidence from Jordanian public sector. The TQM Journal. ALBLOOSHI, M., SHAMSUZZAMAN, M. & HARIDY, S. 2020. The relationship between leadership styles and organisational innovation. European Journal of Innovation Management. ALBORS-GARRIGÓS, J., MARTINEZ MONZO, J. & GARCIA-SEGOVIA, P. 2018. Knowledge dynamics as drivers of innovation in Haute Cuisine and Culinary services. 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7. The Impact of Innovative Marketing on Competitive Advantage in Renewable Energy Companies in Jordan
Authors: Sherien Dajah; Mohammed Alshora
Published: 01 May 2022
Article URL: https://jbrmr.com/details&cid=574
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