Journal of Business and Retail Management Research
Volume 12 Issue 2 (January 2018)
Issue citation and reference package
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1. Brand perception across cultures: A comparative study of Skoda's brand characteristics in Poland and the United Kingdom
Authors: Justin Beneke
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=330
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(2003) Business Research: A practical guide for undergraduate and postgraduate students [2nd Edition]. Houndmills: Palgrave Macmillan.  Cronin, J. & Taylor, S. (2002) Measuring service quality: a re-examination and extension. Journal of Marketing, 56, p.55–58. Dargay, J.M. (2002) Determinants of car ownership in rural and urban areas: a pseudo-panel analysis. Transportation Research Part E, 38, p.351–366. Delgado, E., Munuera, J.L. & Yague, M.J. (2003) Development and validation of a brand trust scale. International Journal of Market Research, 45, (1), p.35-54. Dodds, W.B., Monroe, K.B. & Grewal, D. (2001) Effects of price, brand, and store information on buyers' product evaluations. Journal of Marketing Research, 28, (3), p.307-319. Eagly, A.H. & Chaiken, S. (1993) The Psychology of Attitude. New York: Harcourt Brace College Publishers. English, A. (2011) Skoda celebrates 20 years of success under VW [online]. 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(2000) No pain, no gain: A critical review of the literature on signalling unobservable product quality. Journal of Marketing, 64, p.66–79. Knapmann, C. (2013) Skoda: from laughing stock to top dog [online]. Available:  http://www.telegraph.co.uk/motoring/car-manufacturers/skoda/10018605/Skoda-from-laughing-stock-to-top-dog.html [Sept 19th, 2016].  Kotler, P. & Armstrong, G. (2011) Marketing: An Introduction [11th Edition]. New Jersey: Prentice Hall. Kotler, P. (2000) Marketing management. Englewood Cliffs, NJ: Prentice Hall. Koubaa, Y. (2006) COO: who uses it, when and how it is used. Taiwan: Global Business and Technologies Association.  Kozlowski, P. (2016) Najczesciej kupowane samochody w 2015 r. w Polsce [online]. Available:  http://moto.pl/MotoPL/56,88389,19436611,najczesciej-kupowane-samochody-w-2015-r-w-polsce.html [Sept 19th, 2016]. Landers, R. N. (2013) A step by step introduction to statistics for business. 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2. Results-based stakeholder re-positioning for business sustainability: applicability of the expectancy value-net framework
Authors: Salil K Sen
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=331
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3. Prahalad's market approach impacting brand loyalty in base of the pyramid Philippines
Authors: Marvin O. Bates; Tom A. Buckles
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=332
References: Ahmed, M., Sandhu, A. R., Zulkarnain, M., & Gulzar, T. I. (2011). Factors behind the brand loyalty, developing and proposing a conceptual model. Interdisciplinary Journal of Contemporary Research in Business, 3(3), 1217-1229. Barki, E., &Parente, J. (2010). Consumer behaviour of the base of the pyramid market in Brazil. Greener Management International, (56), 11.  Byrne, B. M. (2006). Structural equation modeling with EQS: Basic concepts, applications, and programming. New York: Psychology Press. Casselman, R. M., Sama, L. M., Horak, S., Stefanidis, A., Lu, V., Gevorkyan, A. V., & Carroll, R. (2015, February). A review of business models, mechanisms and solutions for the alleviation of poverty. In Prosperity, poverty and the purpose of business: Rediscovering integral human development in the Catholic Social Tradition (p. 74-79). Symposium conducted at the 9th International Conference on Catholic Social Thought and Business Education, Manila, Philippines. Chikweche, T., & Fletcher, R. (2011). Branding at the base of pyramid: a Zimbabwean perspective. Marketing Intelligence & Planning, 29(3), 247-263.  Dawar, N., & Parker, P. (1994). Marketing universals: Consumers' use of brand name, price, physical appearance, and retailer. Journal of Marketing, 58(2), 81.  Eisingerich, A. B., & Rubera, G. (2010). Drivers of brand commitment: A cross-national investigation. Journal of International Marketing, 18(2), 64-79.  Khan, M. A., & Mahmood, Z. (2012). Impact of brand loyalty factors on brand equity. International Journal of Academic Research, 4(1), 33-37.  Kim, J., Forsythe, S., Gu, Q., & Moon, S. J. (2002). Cross-cultural consumer values, needs and purchase behavior. The Journal of Consumer Marketing, 19(6), 481- Kumar, V., Sharma, A., Shah, R., & Rajan, B. (2013). Establishing profitable customer loyalty for multinational companies in the emerging economies: A conceptual framework. Journal of International Marketing, 21(1), 57-80.  Lam, D. (2007). Cultural influence on proneness to brand loyalty. Journal of International Consumer Marketing, 19(3), 7-21.  London, T., Sheth, S., & Hart, S. L. (2014). A roadmap for the base of the pyramid domain: Re-energizing for the next decade. (No. 1). Ann Arbor, Michigan. Mahajan, V., Banga, K., & Gunther, R. (2006). The 86 percent solution: How to succeed in the biggest market opportunity of the next 50 years. Upper Saddle River, NJ: Wharton School Publishing. Nguyen, T. D., Barrett, N. J., & Miller, K. E. (2011). Brand loyalty in emerging markets. Marketing Intelligence & Planning, 29(3), 222-232.  Prahalad, C. K. (2004). The fortune at the bottom of the pyramid: Eradicating poverty through profits. Upper Saddle River, NJ: Wharton School Publishing. Prahalad, C. K. (2010). The fortune at the bottom of the pyramid: Eradicating poverty through profits (Revised and updated 5th anniversary ed.). New Jersey: Pearson Education. Prahalad, C. K. (2012). Bottom of the pyramid as a source of breakthrough innovations. Journal of Product Innovation Management, 29(1), 6-12.  Punniyamoorthy, M., & Raj, M. P. (2007). An empirical model for brand loyalty measurement. Journal of Targeting, Measurement & Analysis for Marketing, 15(4), 222-233. Sheth, J. N. (2011). Impact of emerging markets on marketing: Rethinking existing perspectives and practices. Journal of Marketing, 75(4), 166-182.  Singh, R., Ang, R. P., & Sy-Changco, J. (2009). Buying less, more often: An evaluation of sachet marketing strategy in an emerging market. Marketing Review, 9(1), 3-17.  Sproles, G. B., & Kendall, E. L. (1986). A methodology for profiling consumers' decision-marking styles. Journal of Consumer Affairs, 20(2), 267.  Tong, X. (2006). Creation of brand equity in the Chinese clothing market. (Ph.D., University of Missouri - Columbia). ProQuest Dissertations and Theses, (Currently available). (305307559). Wel, C. A. B. C., Alam, S. S., & Nor, S. M. (2011). Factors affecting brand loyalty: An empirical study in Malaysia. Australian Journal of Basic & Applied Sciences, 5(12), 777-783. 
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4. The FDI psychic distance paradox: Myth or reality?
Authors: David Alastair Lindsay Coldwell; Tasneem Joosub
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=333
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5. Generosity's antecedents and outcomes - A proposed relationship between Generosity and Intention in Indonesia's BPJS Kesehatan
Authors: Diena Dwidienawati; Sri Bramantoro Abdinagoro
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=334
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6. Exploring the extension of unified theory of acceptance and use of technology, UTAUT2, factors effect on perceived usefulness and ease of use on mobile commerce in Egypt
Authors: Noha Bendary; Ibrahim Al-Sahouly
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=335
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7. Managerial perceptions of corporate sustainability reporting determinants in Nigeria
Authors: Obiamaka Adaeze Nwobu; Francis Iyoha; Akintola Owolabi
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=336
References: Adams, C.A. (2002) Internal organizational factors influencing corporate social reporting: Beyond current theorising. Accounting, Auditing & Accountability Journal, 15(2), 223-250.  Adams, C.A. & Frost, G. (2008) Integrating sustainability reporting into management practices. Accounting Forum, 32(4), 288-302. Adams, C.A. & Larrinaga-Gonzalez, C. (2007) Engaging with organizations in pursuit of improved sustainability accounting and performance. Accounting, Auditing & Accountabilty Journal, 20(3), 333-355.  Amran, A. & Devi, S. (2008) The impact of government and foreign affiliate influence on corporate social reporting: The case of Malaysia. Managerial Auditing Journal, 23(4), 386-404. Asaolu, T.O., Agboola, A.A., Ayoola, T.J. and Salawu, M.K. (2011) ‘Sustainability reporting in the Nigerian oil and gas sector’, Paper presented at the Environmental Management Conference, Federal University of Agriculture, Abeokuta, Nigeria. 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Accounting, Auditing & Accountability Journal, 22(4), 588-625. Brennan, N.M. & Solomon, J. (2008) Corporate governance, accountability and mechanisms of accountability: An overview. Accounting, Auditing & Accountability Journal, 2(7), 885-906.  DiMaggio, P.J. & Powell, W.W. (1983) The iron cage revisited: institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147-160. Farneti, F., & Rammal, H.G. (2013) ‘Sustainability reporting in the Italian public sector: Motives and influences’, Proceedings of the Seventh Asia Pacific Interdisciplinary Research in Accounting Conference, Kobe, Japan, 26-28 July, pp. 1-22. Available from:  http://www.apira2013.org/proceedings/pdfs/K137.pdf (Accessed 10 July 2016) Fremond, O. (2000) The role of stakeholders. Available from:  https://www.oecd.org/daf/ca/corporategovernanceprinciples/1930657.pdf (Accessed 15 July 2015). Global Reporting Initiative (2013) Sustainability reporting guidelines version G4.  Available from: http://www.globalreporting.org/resourcelibrary/GRIG4-Part1-Reporting-Principles-and-Standard-Disclosures.pdf (Accessed 10 June 2014). Goswami, K. & Lodhia, S. (2012) Influences on sustainability reporting practices in selected South Australian local councils: An explanatory case study. Available from:  http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1023&context=acsear2012 (Accessed 10 July 2016). Hendey, E. (2013) Does divestment work? Available from: http://www.iop.harvard.edu/does-divestment-work (Accessed 10 May 2014). Jalaludin, D., Sulaiman, M. & Ahmad, N.N.N. (2011) Understanding environmental management accounting (EMA) adoption: A new institutional sociology perspective. Social Responsibility Journal, 7(4), 540-557. Kaspereit, T. & Lopatta, K. (2011) The value relevance of SAM’s corporate sustainability ranking and GRI sustainability reporting in the European stock markets. Available from:  papers.ssrn.com/sol3/papers.cfm? abstract_id=1976224‎ (Accessed 9 January 2014). Kaspersen, M. (2013) The construction of social and environmental reporting.  Available from:  http://openarchive.cbs.dk/bitstream/handle/10398/8667/Mia_Kaspersen_Summary.pdf?sequence=3 (Accessed 11 January 2015). KPMG (2008) Sustainability reporting: A gude. Available from:  http://www.kpmg.com/CN/en/IssuesAndInsights/ArticlesPublications/Document    s/sustainable-guide-0811.pdf (Accessed 18 March 2014). Krongkaew-Arreya, N., & Setthasakko, W. (2013) Influence factors to develop sustainability report: A case study of Thailand. Paper presented at the 8th Annual London Business Research Conference, Imperial College, London, United Kingdom, 8-9 July, pp. 1-11. Available from:  www.wbiworldconpro.com/pages/paper/london-conference-2013/460 (Accessed 14 January 2016).  Mitra, P.K., Agrawal, V. & Ghosh, A. (2015) Exploring the factors for effective sustainability reporting: A survey of Indian chemical industry. Asian Social Science, 11(3), 197-211. Mohd-Saleh, N., Mohd-Sanusi, Z., Abd-Rahman, Z. & Bukit, R. (2012) Firm performance, CEO tenure and corporate governance reporting in Malaysia. International Journal of Management Practice, 5(2), 170-189. Muswaka, L. (2014) The two-tier board structure and co-determination: Should South Africa follow  the Germany example? Mediterranean Journal of Social Sciences, 5(9), 142-147. Nigerian Stock Exchange (2015) The Nigerian Stock Exchange: Listed companies. Available from: http://www.nse.com.ng/Issuers-section/listed-securities/listed-companies (Accessed 12 August 2015). Pallant, J. (2011) SPSS survival manual: A step by step guide to data analysis using SPSS. Australia: Allen & Unwin.    Ricart, J.E., Rodriguez, M.A., & Sanchez, P. (2004) Sustainability in the boardroom: An empirical examination of Dow Jones Sustainability world index leaders. 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8. The mediating effect of knowledge of inventory management in the relationship between inventory management practices and performance: The case of micro retailing enterprises
Authors: Kamilah Ahmad; Shafie Mohamed Zabri
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=337
References: Ayad, A 2008, ‘Optimizing inventory and store results in big box retail environment’ International Journal of Retail & Distribution Management, vol. 36, no. 3, pp. 180-191. Ahmad, K & Zabri, SM 2016, ‘Inventory management practices among Malaysian micro retailing enterprises’, Journal of Business and Retail Management Research, vol. 11, no.1, pp. 103-115. Bahri, M, St‐Pierre, J & Sakka, O 2011, ‘Economic value added: a useful tool for SME performance management’, International Journal of Productivity and Performance Management, vol. 60, no.6, pp.603-621  Bala, PK 2012, ‘Improving inventory performance with clustering based demand forecasts’, Journal of Modelling in Management, vol. 7, no.1, pp. 23–37.  Baron, O, Berman, O, & Perry, D 2011, ‘Shelf Space Management When Demand Depends on the Inventory Level’, Production and Operations Management, vol. 20, no. 5, pp. 714–726. Basu, N & Wang, X 2011, ‘Evidence on the relation between inventory changes, earnings and firm value’, International Journal of Business and Finance Research, vol. 5, no.3, pp.1–14. Boute, NR, Lambrecht, MRL, Lambrecht O & Sterckx, P 2006, ‘An analysis of inventory turnover in the Belgian manufacturing industry, wholesale and retail and the financial impact on inventory reduction’, Faculty of Economics and Applied Economics. Cannon, AR 2008, ‘Inventory Improvement and Financial Performance’, International Journal of Production Economics, vol.115, pp. 581–593  Chen, H, Frank, MZ & Owen, QW 2005, ‘What actually happened to the inventories of American companies between 1981 and 2005?’, Management Science, vol. 51, no.7, pp. 1015–1031. Chikan, A & Whybark CD 1990, ‘Cross-national comparison of production and inventory management practices’, Engineering Costs and Production Economics, vol. 19, pp. 149-56. Deloof, M 2003, ‘Does working capital management affect profitability of Belgian firms?’, Journal of Business Finance Accounting, vol. 30, no. 3-4, pp. 573–587.  Demeter, K 2003, ‘Manufacturing strategy and competitiveness’ International Journal of Production Economics, vol. 81/82, pp. 205–213. De Vries, J 2011, ‘The shaping of inventory systems in health services: A stakeholder analysis’, International Journal of Production Economics, vol. 118, no. 1, pp. 136–145 Elsayed, K & Wahba, H 2016, ‘Reexamining the relationship between inventory management and firm performance: An organizational life cycle perspective’, Future Business Journal, vol. 2, pp. 65–80. Folinas, D & Shen, CY 2014, ‘Exploring Links among Inventory and Financial Performance in the Agricultural Machinery Industry’, International Journal of Food and Agricultural Economics, vol. 2 no. 4, pp. 1-12. Fullerton, RK, McWatters, CS, & Fawson, C 2003, ‘An examination of the relationship between JIT and financial performance’, Journal of Operations Management, vol. 21, no. 4, pp. 383–404. Gaur, V & Kesavan, S 2009, ‘The effects of firm size and sales growth rate on inventory turnover performance in the US retail sector’, Agrawal, N., Smith, (Eds.), Retail supply chain management: Quantitative models and empirical studies, Springer, US, pp. 25–52 García‐Teruel, PJ & Martínez‐Solano, P 2007, ‘Effects of working capital management on SME profitability’, International Journal of Managerial Finance, vol. 3, no.2, pp.164-177, Gitman, LJ & Zutter, CJ 2012, ‘Principles of managerial finance. Boston: Pearson Prentice Hall Heizer, J & Render, B 2014, Operations Management, Sustainability and Supply Chain Management. 11th Ed. Pearson. Jonsson, P & Mattsson, SA 2008, ‘Inventory management practices and their implications on perceived planning performance’, International Journal of Production Research. vol. 46, no.7, pp. 1787-1812. Keramidou, I, Mimis A & Pappa, E 2011, ‘Estimating technical and scale efficiency of meat products industry: The Greek case’, Journal Applied Science, vol.11, no. 971-979. Kinney, MR& Wempe, WF 2002, ‘Further evidence on the extent and origins of JIT’s profitability effects’, The Accounting Review, vol. 77, no.1, pp. 203–226. Kolias, GD, Dimelis SP & Filios, VP 2011, ‘An empirical analysis of inventory turnover behaviour in Greek retail sector: 2000–2005’, International Journal of Production Economics, vol. 133, no. 1, pp. 143–153.  Kotzab, H & Teller, C 2005, ‘Development and empirical test of grocery retail instore logistics model. British Food Journal, vol. 107, no. 8, pp. 594-605.  Koumanakos, DP 2008, ‘The effect of inventory management on firm performance. International Journal of Productivity and Performance Management, vol. 57, no. 5, pp.  355-369. Obermaier, R, & Donhauser, A 2012, ‘Zero inventory and firm performance: A management paradigm revisited’, International Journal of Production Research, vol. 50, no.16, pp. 4543–4555.  Ogbo, AI, Onekanma IV, & Wilfred IU 2014, ‘The Impact of Effective Inventory Control Management on Organisational Performance: A Study of 7up Bottling Company Nile Mile Enugu, Nigeria’, Mediterranean Journal of Social Sciences, vol. 5, no.10, pp. 109-118. Panigrahi, AK 2013, ‘Relationship between Inventory Management and Profitability: An Empirical Analysis of Indian Cement Companies’, Asia Pacific Journal of Marketing & Management Review, vol. 2, no. 7, pp. 107 – 120. Pong, C & Mitchell F 2012, ‘Inventory investment & control: How have UK companies been doing?’, British Accounting Review, vol. 44, no. 3, pp. 173–188. 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9. Is SERVQUAL an inclusive indicator of SME's service quality advantage during an economic downgrade?A South African case
Authors: Carly Prinsloo
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=338
References: Affirmative portfolios (nd.). Shortage of skilled workers versus the overflow of unskilled labour in South Africa. [Online] Available at http://www.affirmativeportfolios.co.za/shortage-of-skilled-workers-versus-the-overflow-of-unskilled-labour-in-south-Africa/[ accessed 12 Jan. 2017]. Anuar, A. and R. M, Yusuff (2011). Manufacturing best practices in Malaysian small and medium enterprises (SMEs). Benchmarking: An International Journal, [online] Volume 18 (3), pp. 324-341. Available at http://dx.doi.org/10.1108/14635771111137750 [Downloaded: 17 Jun. 2016]. Badruldin, B., Z. Mohamed, J. Sharifuddin, G. Rezai, A. M. Abdullah, I. Abd Latif, and G. Mohayidin (2012). Clients' perception towards JAKIM service quality in Halal certification. Journal of Islamic Marketing, [online] Volume 3 (1), pp.59-71. Available at: http://dx.doi.org/10.1108/17590831211206590 [accessed 4 Apr. 2016]. Buttle, F. (2009). Customer relationship management: concepts and technologies. Oxford, UK: Butterworth-Heinemann. Chenet, P., T. S. Dagger, and D. O’Sullivan (2010). Service quality, trust, commitment and service differentiation in business relationships. Journal of Services Marketing, [online] Volume 24 (5), pp. 336-346. Available at http://dx.doi.org/10.1108/08876041011060440 [accessed 20 Jun.2016]. Chitty, W., A. Hughesand S. D’Allessandro (2012). Services Marketing, Victoria, AU: Oxford. Dessi, C., W. Ng, M. Floris, and S. Cabras (2014). How small family-owned businesses may compete with retail superstores. Journal of Small Business and Enterprise Development, [online] Volume 21 (4), pp.668-689. Available at http://dx.doi.org/10.1108/JSBED-02-2014-0025 [accessed 20 Jun. 2016]. Douglas, A., J. Douglas, and. J. Davies (2010). Differentiation for competitive advantage in a small family business. Journal of Small Business and Enterprise Development, [online] Volume 17 (3), pp. 371-386. 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Assessing service quality: satisfying the expectations of library customers, American Library Association. Lam, S., N. Lee, V., K. Ooi, and K. Phusavat (2012). A structural equation model of TQM, market orientation and service quality: evidence from a developing nation. Managing Service Quality, [online] Volume 22 (3), pp. 281-309. Available at http://dx.doi.org/10.1108/09604521211230996 [accessed 18 Jun. 2016]. Machado, R. and C. Diggines (2012). Customer Service. Cape Town: Juta. Moody’s Rating agency (2017). Moody’s downgrades SA. Available at  http://www.fin24.com/Economy/full-statement-moodys-downgrades-sa-20170609 (accessed: 3 July 2017). Nekoei-Moghadam, M. and M. Amiresmaili (2011). Hospital services quality assessment: Hospitals of Kerman University of Medical Sciences, as a tangible example of a developing country. International Journal of Health Care Quality Assurance, [online] Volume 24 (1), pp. 57-66. 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10. The impact of social media brand communication on consumer-based brand equity dimensions through Facebook in fast moving consumer goods: The case of Egypt
Authors: Heba Sadek; Sarah Elwy; Mohamed Eldallal
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=339
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11. An empirical investigation into the relationship between sustainability and supply chain compliance within the South African Public and the private sector
Authors: Faith Mashele; Tinashe Chuchu
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=340
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12. The mediating effect of competitive strategy on the relationship between market development, product development and performance of manufacturing based SMEs in Nigeria
Authors: Sidi Bello Alkasim; Haim Hilman; Abdul Manaf bin Bohari
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=341
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13. Developing customer orientation to enhancing salesperson performance
Authors: Nuryakin; Gita Sugiyarti
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=342
References: Asfaw, A. M., M. D. Argaw, and L. Bayissa. 2015. The Impact of Training and Development on Employee Performance and Effectiveness: A Case Study of District Five Administration Office, Bole Sub-City, Addis Ababa, Ethiopia. Journal of Human Resource and Sustainability Studies 3:188-202. Badger, I. C., and E. S.-. Smith. 2000. Organizational Learning Style, and Competences: A Comparative investigation of relationship and transaction of relationship and transactionally orientated small UK manufacturing firm. European Journal of Marketing Vol.34, No.5/6, :pp.625– 640. Baldauf, Artur, Cravens, and D. W. 2002. The effect of Moderators on the Salesperson Behavior Performance and Salesperson outcome performance and sales organization effectiveness relationship. European Journal of Marketing Vol.36 No.11/12 1367-1388. Barker, T. A. 1999. Benchmark of succesful salesforce performance. Canadian Journal of Administrative Science. Christiansen, T. Evans, Kenneth, J. L. R.  Schlacter, and W. G. Wolfe. 1996. Training Differences Between Services and Goods Firms : Impact on Performance, Satisfaction, and Commitment. Journal of Professional Services Marketing Vol. 15(1). Cross, J., S. W. Hartley, W. Rudelius, and M. J. Vassey. 2001. Sales Force Activities and Marketing Strategies In IndustrialFirms. Journal of personal Selling and Sales Management Vol.XXI, No.3:p.199-206. Dhal, M. 2014. A Qualitative Study Of Training Effectiveness. Indian Institute of Management Kozhikode  IIMK campus PO, Kozhikode - 673570. Hair, J. F., W. C. Black, B. J. Babin, and R. E. Anderson. 2010. Multivariate. Data Analysis: New Jersey: Pearson Prentice Hall. Hartwick, J. Honeycutt, E. D., J. B. Ford, and C. P. Rao. 1995. Sales Training : Executives’ Research Needs. Journal of Personal Selling & Sales Management XV:4. Kak, A., and Sushil. 2002. Sustainable Competitive Advantage with Core Competence : A Review. Global Journal of Flexible Systems Management Vol 3. N0. 4:pg. 23. Kiumarsi, S., K. Jayaraman, S. M. Isa, and A. Varastegani. 2014. Marketing strategies to improve the sales of bakery products of small-medium enterprise (SMEs) in Malaysia. International Food Research Journal 21(6):2101-2107. Liu, A. H, and M. P.Leach. 2001. Developing Loyal Customer with a Value Adding Sales Force: Examining Customer Satisfaction and The Perceived Credibility of Consultative sales people. Journal of Personal Selling & Sales Management 2:147-156. Matsuo, Makoto, Kusumi, and Takashi. 2002. Salesperson’s Procedural Knowledge, Experience and Performance. An Empirical Study In Japan. European Journal of Marketing 36, 7/8:840. Navarro, J. G. Cegarra, Dewhurst, and F. W. 2006. Linking Shared OrganisationalContext and Relational Capital Trough Unlearning. An Initial EmpiricalInvestigation in SMEs. The Learning Organization 13, No.1:49 – 62. Osabiya, and B. Joseph. 2015. The effect of mployees’motivation on organizational performance. Journal of Public Administration and Policy Research 7(4):62-75. Peterson, and R. T. 1990. What Makes Sales Training Programs Successful ? . Training and Development Journal. Pettijohn, L. S, Pettijohn, and C. E. 1994. Retail Sales Training Practices and Prescriptions. Journal of Services Marketing 8, No.3:17-26. Punwatkar, S., and M. Varghese. 2014. Impact of Competencies on Sales Performance: Empirical Evidence on Salesmen at a Furniture Mart in Central India. Pacific Business Review International 6 (12). Rahman, M. K., S. Zailani, Abdullah-Al-Mamun, M. T. Jan, A. M. Ameziane, and A. O. Hazeez. 2015. The impact of salesperson’s training on organizational outcomes. . Journal of Scientific Research and Development 2 (8) 48-57. Rajan, S. 2015. Interpersonal Skills for Sales Force Effectiveness- A Survey on Indian Pharmaceutical Industry. International Journal of Economics &Management Sciences 4 (5, 1000249). Rentz, J. O., C. D. Shepherd, A. Taschian, P. A. Dabholkar, and R. T. Ladd. 2002. A Measuren of Selling Skill: Scale Development and Validation. Journal of personal Selling and Sales Management XXII, No.1:13-21. Retnawati, B. B., and Nuryakin. 2016. Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity. International Review of Management and Marketing Vol. 6(4):891-897. Rocco, R. A., and A. J. Bush. 2015. Exploring buyer-seller dyadic perceptions of  technology and relationships Implications for Sales 2.0. Journal of Research in Interactive Marketing 10 No.1:17 - 32. Román, S., P. U. H. Karjaluoto, and R. Rodríguez. 2015. The influence of sales force technology use on outcome performance. Journal of Business & Industrial Marketing 30 (6):771-783. Roman, S., S. Ruiz, and J. L. Munuera. 2002. The Effect of Sales Training on Sales Force Activity  European Journal of Marketing 36, No.11/12:1344-1366. Saleh, Y., and M. 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Research on Operating Performance and E-business Marketing Strategy in Retail Enterprises based on Online Shopping. International Journal of Security and Its Applications 9,No.11:87-96.
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14. Tenant mix in shopping centres: South Africa and the United Kingdom compared
Authors: A. N. Kyriazis; C.E. Cloete
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=343
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15. Strategies of global recession for small business enterprises in emerging markets: Case of South Africa
Authors: Louise van Scheers
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=344
References: Act No. 102 of 1996. NATIONAL SMALL BUSINESS ACT. 1996 as amended by the National Small Business Amendment Acts of 2003 and 2004 (NSB Act) Alstete, JW. 2014. On becoming an entrepreneur: an evolving typology. International Journal of Entrepreneurial Behaviour & Research, Vol. 8 No.4, 2002, p 222 – 234.  Baldwin, A., Lymer, A. and Johnson, R.  2013. “Business Impacts of the Internet for Small and Medium-sized Enterprises,” E-Commerce and V-Business: Business Mode. Bennet, K. 2009 www.cabdirect.org/abstracts/20123332465. Bowler A, Dawood MS, Page S (2007). Entrepreneurship and Small Business Management.  Pretoria:  Juta and Co. Ltd. Boyd W, Larreche M (2014). Marketing Management: A Strategic Decision-Making employees New York:  McGraw Hill.   Browser in www.polity.org.za/article/sa-statement-by-statistics-south-africa-general-household-survey-2013-18062014-2014-06-18-1. Carter, M. 2011. Small but nimble. SME marketing. Vol. 3 Iss: 2, pp.33 – 48 Ceglie, G. and Dini, M. 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16. Survivability of Black Small-Scale Sugar-cane Growers in the Ugu District Municipality of KwaZulu-Natal, South Africa
Authors: Mandla Mkhungo; Paul Green; Cecile N. Gerwel Proches
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=345
References: Aliber, M. & Hart, T.G.B. (2009), ‘Should Subsistence Agriculture be Supported as a Strategy to Support Rural Food Security?’, Agrekon, Vol. 48, No. 4, pp. 434-458.  Assunção, J.J. & Ghatak, M. (2003), ‘Can observed heterogeneity in Farmer Ability Explain the Inverse Relationship between Farm Size and Productivity', Economics Letters, Vol. 80, No. 2, pp. 189-194. Barrett, C.B. (1996). ‘On Price Risk and the Inverse Farm Size-Productivity Relationship’, Journal of Development Economics, Vol. 51, No. 2, pp. 193-215. Barrett, C.B. & Reardon, T. (2000), ‘Asset, Activity and Income Diversification among African Agriculturalists: Some Practical Issues’, Working Paper 2000-19, Cornell University, Ithaca, New York, USA. Barrett, C.B., Bezuneh, M., Clay, D.C. & Reardon, T. (2005), ‘Heterogeneous Constraints, Incentives and Income Diversification Strategies in Rural Africa', Quarterly Journal of International Agriculture, Vol. 44, No. 1, pp. 37-60.   Baum, J.R. & Locke, E.A. 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(2012), ‘Publishing in AMJ-Part 7: What’s Different about Qualitative Research?’, Academy of Management Journal, Vol. 55, No. 3, pp. 509-513. Davis, R., Zunckel, K. & Kruger, T. (2012), ‘KZN Department of Economic Development & Tourism Profiling District Economic Drivers. Phase 5 – Spatial Economic Overview Ugu District Municipality. Available at http://www.tikzn.co.za/resources/docs/general/District_Profile-uGu.pdf Dubb, A. (2013), ‘The rise and decline of small-scale sugarcane production in South Africa: A historical perspective', Journal of Agrarian Change, Vol. 16, No. 4, pp. 518-542. Eakin, H., Tucker, C. & Castellanos, E. (2006), ‘Responding to the Coffee Crisis: A Pilot Study of farmers’ Adaptation in Mexico, Guatemala and Honduras’, The Geographical Journal, Vol. 172, No. 2, pp. 156-171. Genis, A. (2012), The Changing Nature of Large-Scale Commercial Farming and Implications for Agrarian Reform: Evidence from Limpopo, Western Cape and Northern Cape, Working Paper 24, PLAAS, UWC, Bellville. Gerwel, C., Hildbrand, S., Bodhanya, S. & Bezuidenhout, C. (2011), Systemic approaches to understand the complexities at the Umfolozi and Felixton mill areas. Proceedings of the 84th Annual Congress of the South African Sugar Technologists’ Association (SASTA), pp. 177-181, Durban, South Africa, 17-19 August 2011.  Gerwel Proches, C.N. & Bodhanya, S. (2015), ‘Exploring stakeholder interactions through the lens of complexity theory: lessons from the sugar industry', Quality and Quantity: International Journal of Methodology, Vol. 49, No. 6, pp. 2507-2525.  Gerwel Proches, C.N. & Bodhanya, S. (2013), ‘An analysis of multi-stakeholder interactions in the sugar industry using a social complexity framework’, Problems and Perspectives in Management, Vol. 11, No. 4, pp. 77-85.  Heltberg, R. (1998), ‘Rural Market Imperfections and the Farm Size-Productivity Relationship: Evidence from Pakistan’, World Development, Vol. 26, No. 10, pp. 1807-1826. James, P. & Woodhouse, P. (2017), ‘Crisis and Differentiation among Small-Scale Sugar Cane Growers in Nkomazi, South Africa’, Journal of Southern African Studies, Vol. 43, No. 3, pp.535-549. Kaye, S. (2013), ‘Case Study: Local Economic Development (LED) in the Agricultural Sector: Illovo and the Sezela Mill Cane Small Growers’ Renaissance', Skills at Work: Theory & Practice, Vol. 6, No. 1, pp. 49-61. Leichenko, R.M. & O’Brien, K.L. (2002), ‘The Dynamics of Rural Vulnerability to Global Change: The Case of Southern Africa', Mitigation and Adaptation Strategies for Global Change, Vol. 7, No. 1, pp. 1-18. Maloa, M.B. (2001), Sugar Cane: A Case as Development Crop in South Africa, Conference on Land Reform and Poverty Alleviation in Southern Africa, Pretoria, 4-5 June, pp. 1-11. Murphy, S. 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Phatisa, 2010b. ‘Ugu Sugar Industry Report’, Volume 3, Resolution Report. Unpublished. Rauch, A. & Frese, M. (2000), ‘Psychological approaches to entrepreneurial success. A general model and an overview of findings’, International Review of Industrial & Organizational Psychology, Vol. 15, pp. 101-142. Reardon, T. & Taylor, J.E. (1996), ‘Agro-climatic Shock, Income Inequality and Poverty: Evidence from Burkina Faso’, World Development, Vol. 24, No. 5, pp. 901-914. SASA, n.d. South African Sugar Industry Directory 2016/2017. Available at  http://www.sasa.org.za/Files/Sugar%20Industry%20Directory%202016.pdf Shane, S., Locke, E.A. & Collins, C.J. (2003), ‘Entrepreneurial Motivation', Human Resource Management Review, Vol. 13, No. 2, pp. 257-279. South African Cane Growers’ Association 2017, Statistical Data: 2006/7-2015/16. Mount Edgecombe, Cane growers.  Sumner, M.E. 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17. Relationships between the advertising appeal and behavioral intention: The mediating role of the attitude towards advertising appeal and moderating role of cultural norm
Authors: Syed Hassan Raza; Hassan Abu Bakar; Bahtiar Mohamad
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=346
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Applying the Theory of Planned Behavior (TPB) in halal food purchasing. International Journal of Commerce and Management, 21, 8–20. Amaro, S., & Duarte, P. (2015). An integrative model of consumers’ intentions to purchase travel online. Tourism Management, 46, 64–79.  Armitage, C. J., & Conner, M. (2001). Efficacy of the Theory of Planned Behaviour: a meta-analytic review. The British Journal of Social Psychology, 40, 471–499. Mueller, B., Diehl, S. and Terlutter, R., (2015). GLOBE Cultural Dimensions: Providing Insight for advertising Execution in the Global Marketplace. Advances in Advertising Research, 5, 73–85.  Bamoriya, & Singh. (2011). Attitude towards Advertising and Information Seeking Behavior – A Structural Equation Modeling Approach. Journal of Business and Management, 3, 45–55. Bisht, S. (2013). Abhinav Impact Of Tv Advertisement On Youth Purchase Decision - Literature Review Abhinav. Journal of Research in Management & Technology, 2, 148–153. Carlson, M. (2015). 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Journal of Interactive Advertising, 13, 1–13.  Lee, K., & Sean, S. (2015). A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities : The moderating role of emotional expressivity. Tourism Management, 48, 426–438.  Luna-Nevarez, C., & Torres, I. M. (2015). Consumer Attitudes Toward Social Network Advertising. Journal of Current Issues & Research in Advertising, 36, 1–19.  Mäntymäki, M., Merikivi, J., Verhagen, T., Feldberg, F., & Rajala, R. (2014). Does a contextualized theory of planned behavior explain why teenagers stay in virtual worlds? International Journal of Information Management, 34, 567–576.  Minkov, M., & Blagoev, V. (2012). What do Project GLOBE’s cultural dimensions reflect? An empirical perspective. Asia Pacific Business Review, 18, 27–43. Muk, A., & Chung, C. (2014). Applying the technology acceptance model in a two-country study of SMS advertising. 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18. Country of origin as a moderator of halal label and purchase behaviour
Authors: Muhammad Dharma Tuah Putra Nasution; Yossie Rossanty
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=347
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19. The impact of humorous advertising on consumer's buying, word of mouth and recall
Authors: Ghada W. El-tazy; Hesham O. Dinana
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=348
References: Bemmaor, A. (1995).  Predicting Behavior From Intention-to-Buy Measures: The Parametric Case. Journal of Marketing Research, Vol. XXXIl, pp. 176-191 Brumbaugh, A. (2002).  Source and Nonsource Cues in Advertising and Their Effects on the Activation of Cuiturai and Subcuiturai Knowledge on the Route to Persuasion. JOURNAL OF CONSUMER RESEARCH, Vol. 29, pp. 258- 269 Malik, A. and Sudhakar, B. (2014).  Instrument for Brand Positioning and Sports Celebrity Endorsement in Measuring Purchase Intention of Consumers. International Journal of Education & Management, 4(4), pp. 263-270  Barreto, A. (2014). The word-of-mouth phenomenon in the social media era. International Journal of Market Research, 56 (5), pp. 631- 654 Gelb, B. and Zinkhan, G. (1986).  Humor and Advertising Effectiveness after Repeated Exposures to a Radio Commercial. JOURNAL OF ADVERTISING, Vol. 15, No. 2, pp. 15- 34 Tomkovick, C., Yelkur, R. and Christians, L. (2001). 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20. The impact of foreign direct investment inflows on economic growth: evidence from Bangladesh
Authors: Sultanuzzaman Md Reza; Hongzhong Fan; Tunviruzzaman Reza; Banban Wang
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=349
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21. Using the technology acceptance model in understanding citizen's behavioural intention to use m-marketing among Jordanian citizen
Authors: Mohammad Mahmoud Alzubi; Maged Mustafa Al-Dubai; Mazen Mohammed Farea
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=350
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22. The impact of corporate characteristics on environmental information disclosure: an empirical study on the listed firms in Egypt
Authors: Yousra N. Elshabasy
Published: 19 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=351
References: Ahmad, Z., Hassan, S., & Mohammad, J. (2003). Determinants of Environmental Reporting in Malaysia, International Journal of Business Studies, 11(1), 69-90. Ahmed, N. & Mousa, F. (2010). Corporate environmental disclosure in Libya: A little improvement, World Journal of Entrepreneurship, Management and Sustainable Development, 6(1-2), 149-159. Akbas, H. & Canikli, S. (2014). Corporate Environmental Disclosures in a Developing Country: An Investigation on Turkish Listed Companies, 6(2), 50-57. Al-Tuwaijri, S., Christensen, T. & Hughes II, K. (2004). The Relations among Environmental Disclosure, Environmental Performance, and Economic Performance: A Simultaneous Equations Approach. Accounting, Organizations and Society, 29(4-5), 447-471. Andrikopoulos, A. & Kriklani, N. (2013). Environmental disclosure and financial characteristics of the firm: the case of Denmark, Corporate Social Responsibility and Environmental Management, 20(1), 55-64. Arrow, K. (1962). 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23. Consumer's behavior and rice attributes for Thai HomMali Rice in Sichuan Province of China
Authors: Isriya Nitithanprapas Bunyasiri; Prapinwadee Sirisupluxana
Published: 20 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=352
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24. A pilot study of corporate governance and accounting fraud: The fraud diamond model
Authors: Imang Dapit Pamungkas; Imam Ghozali; Tarmizi Achmad
Published: 20 Jan 2018
Article URL: https://mail.ijmcs.co.uk/details&cid=353
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